Peoria, IL · Small Business Consulting

You built this business.
Now let's build it so it doesn't need you for everything.

We're a two-person consulting practice based in Peoria, IL. Most owners we work with are handling things nobody else knows how to do — estimating, scheduling, customer calls, supplier relationships. It all runs through them. We sit down with you, learn how your operation actually works, and write it down in a way your team can follow without you.

3–4
Week engagement
$1,500
Introductory rate
2
Local advisors, Peoria-based
Sound Familiar?

If it only works when you're there, it isn't really working.

These are the four things we hear most from business owners in the Peoria area. If any of them sound like your week, The Foundation was built for you.

🔒

Nothing moves without my approval.

Every decision, big or small, comes back to you. Your team is capable, but they don't have the authority or the clarity to act on their own.

📋

I'm the only one who can quote a job.

The knowledge needed to price and scope work lives in your head. When you're not around, nothing gets quoted and nothing gets sold.

📞

Customers only want to talk to me.

Your team can't handle the tough conversations because they don't know the standards, the history, or how you'd want them to respond.

🧠

All the knowledge is still in my head.

If you stepped away for a week, or couldn't come in tomorrow, the business would slow down or stop. Everything runs through you and only you.

Our Core Service

The Foundation

A focused 3–4 week project that gets what's in your head written down in a way your team can actually use.

Discovery & Assessment

We sit down with you and figure out where things are getting stuck and why. We come in with questions and leave with a clear picture of what needs to change.

Core Process Documentation

Your 3–5 most critical processes, written clearly enough that a new hire can follow them without asking you a single question.

Decision Guide

A simple guide that spells out who handles what, so your team isn't coming to you for every little thing. They know what they can decide, what to pass up, and what's yours to call.

Operations Playbook

Everything above, packaged into a single document your business keeps, updates, and uses as it grows. The reference guide you never had.

The Foundation
What's Included
$1,500
Introductory rate  ·  3–4 weeks  ·  One-time project
  • Intake questionnaire before we meet
  • 90-minute in-person kickoff session
  • Process documentation for 3–5 core areas
  • Decision guide for your team
  • Complete Operations Playbook
  • Final review and handoff session
Start the Intake →
Ongoing Service

The Groundwork

Once The Foundation is in place, your business keeps changing. New hires, new services, new problems. The Groundwork keeps your playbook current so it stays useful as you grow.

60-minute quarterly review meeting
Playbook updates for any process changes
Decision guide review and updates
One new process documented if needed
Written summary of what changed and what to watch for
Priority access as your business evolves
Quarterly Investment
$600
Per quarter  ·  One session per quarter  ·  Follows The Foundation

Most clients find the quarterly session is where the relationship pays off most. You have someone who already knows your business, keeping it sharp as things change.

Who We Are
Elizabeth
Small Business Owner & Marketing
Elizabeth runs her own small business and holds a degree in marketing. She knows what it actually feels like to be the one everything runs through — the calls, the decisions, the days you can't step away. That experience, plus a real eye for how businesses present themselves, informs everything we do.
Austin
Fortune 100 Operations
Austin works inside one of the largest organizations in the world. He's seen how big operations stay organized and keep people moving without everything going through one person. That's what he brings to small businesses in Peoria.

"We bring two perspectives most consultants can't offer. We translate both into something practical for where you are right now."

Austin & Elizabeth  ·  Birch Advisory  ·  Peoria, IL
Ready to Start?

Build the foundation your business deserves.

Fill out our short intake form and we'll be in touch within one business day to talk through whether The Foundation is the right fit.

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